Matthew Ross Sub Help Line: Terms & Conditions
Effective October 13, 2026
These terms apply to the Matthew Ross Sub Help Line, a text message service run by Matthew Ross, a high school teacher, for substitute teachers who cover his classes while he is on leave.
SMS terms
To join, text SUB to (669) 467-2823. You will get a welcome message confirming you are signed up.
After you join, you can text questions about the classroom, its equipment and software, and the lesson plan. The help line sends an automated answer to each question.
Message frequency varies. The help line only replies to messages you send, so you get about one reply for each question.
Message and data rates may apply. The help line is free, but your mobile carrier may charge for the texts you send and receive.
Reply STOP at any time to opt out. You will get one message confirming it, and nothing after that. Reply START to rejoin.
Reply HELP for help.
Mobile carriers are not liable for delayed or undelivered messages.
Who can use it
The help line is for substitute teachers assigned to Matthew Ross's classes. The number is given to them in his substitute plans.
About the answers
Replies are automated and come from instructions Matthew Ross prepared before his leave. An answer can be wrong or out of date. If one does not match what you see in the classroom, follow the school's instructions.
The help line is not monitored in real time. For an emergency, a student safety concern, or anything urgent, contact the school office.
Privacy
The Matthew Ross Sub Help Line Privacy Policy explains what the help line collects and how it is used. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
Changes
If these terms change, the new version will be posted on this page with a new effective date. The help line may be shut down at any time, and it will end when Matthew Ross returns from leave.
Matthew Ross Sub Help Line, (669) 467-2823 · About the help line